Auto City is the Used Car Dealer of the Year!
Delivering outstanding customer satisfaction and upholding core company values is what Auto City has done since we opened our doors nearly ten years ago. Our quality used cars along with meticulous attention to detail, passion for the business and genuine devotion to the needs of our customers, is what makes us who we are and sets us apart from the rest. Like anything that goes against the norm, we stand out, and recently, we’ve been awarded for being at the top of our class.
With a huge satisfaction rating and buyers who not only come back again, but tell their friends and family to do the same, Auto City has won this year’s 2017 DealerRater Used Car Dealer of the Year Award and the DealerRater Consumer Satisfaction Award. We are truly honored to be recognized with these awards and are so grateful to our customers who regularly write great reviews and share their experiences with their friends, family and the public.
Explanation of the Awards
The DealerRater Dealer of the Year Awards are based on reviews by used car shoppers and those who took their vehicles into dealerships for service. Reviewers evaluated Auto City on its customer service, quality of work, friendliness, pricing and overall experience. Auto City has demonstrated consistently high PowerScore ratings for customer satisfaction, placing it in the top of its class. The PowerScore is determined using an algorithm that factors the dealership’s average DealerRater consumer rating and the total number of reviews written about the dealership during the 2016 calendar year.
Consumer Satisfaction Awards are given to the top 10 percent of U.S. New car dealers based on their PowerScore, as well as top used car dealerships.
Our Commitment to Our Customers and Providing Outstanding Service
At Auto City, we know that searching for that perfect used car is something that doesn’t always come naturally to most people. In fact, many people dislike car shopping, which is why we have made sure to change their experience from the moment they walk in the door of Auto City. With our up-front pricing that takes haggling out of the equation and zero pressure, we have found an approach that works – and keeps customers happy and coming back for more. We are also extremely transparent, with every vehicle listed on our website having a history report with it. That way, our customers know as much as we know about the vehicle.
Our relaxed, no pressure car-shopping experience means our customers can comfortably shop without feeling pushed or rushed. In essence, the customers set the pace and we simply follow. Additionally, each car on our lot is the best of the best. Each one has been through a detailed inspection, reconditioning and detailing. We also help out our customers through our network of many of the top banks and lenders to ensure they get the best financing possible, regardless of their credit.
Auto City is a USAA certified dealership, Member of National Independent Auto Dealer Association, Carfax partner, and we have an A+ Better Business Bureau rating.