A Better Way to Buy a Used Car

I went last Saturday to Auto City to purchase a car. From the moment I walked on to the lot I could till it would be a different experience then the experience I had walking on to the lots of other car dealerships. There were so meny cars to chose from that were in top condition. I was very lucky to been help by a wonderful lady name Michelle. She walked me through the car buying process with ease, she was very friendly and made me feel comfortable. I never felt pressures. She showed me over 200 vehicles that would fit into my budget.  Auto City even founded a way to help me to purchase a car even with my not so great credit. I love my 2017 Hyandi Sonata. I think this is a great place to shop for your next vehicle.

Read at Yelp

Sam was a patient sales person. I was very picky but they have a well rounded selection of cars. The finance team took their time to get me exactly what I needed. Thanks Sam and the team at Auto City

Read at Google

Stayed late for us. They were very quick with all the paperwork and friendly with everything. it was the fastest car shopping and purchase ever

Read at DealerRater

I've never recommended a dealership before, but Auto City has become my go-to for family and friends. People I personally care about. Now I'm telling all of you: Auto City is a fair dealership with good people. And I don't mean good as in, they do a good job. I mean GOOD, as in they're upstanding and have real integrity. You see, a few days after purchasing my car, there was an incident with a screw and the under-car shield as I drove down the freeway. I hadn't purchased their service plan and was worried it wouldn't be covered, but it had only been 5 days since I'd acquired the car and so I decided to contact the dealership. After leaving a brief message, I received an e-mail from Ramil, he was quick and accommodating, forwarding my report to the proper personnel. The next morning I got a call from Jay, the service advisor, and he prompted I bring the car in ASAP in case the screw had done damage to other parts of the car. When I got there, Jay was easygoing, amiable, and knowledgeable. He talked me through what could have happened and said he wanted to take a look underneath. Before walking over to the service station he noticed that my car was missing a hubcap and said, "That shouldn't be missing. We'd never let a car go off the lot with a missing hubcap." I hadn't noticed it at all! But it didn't matter, because the quality of workmanship he offers makes sure things are done the right way. Needless to say, when I came back to pick up my car, they took care of the repairs free-of-charge and came out with a hubcap for my car. I mean, that is gold standard right there. It's what we all hope for from a car service department, honesty. It's also the main reason I'm writing this review, and the reason that two of my friends have since purchased from Auto City and included their service plan-- Auto City can be trusted. Purchasing the car was also a great experience, I had meetings the following afternoon and wanted to be able to test drive a car in the early morning. Franck made sure the car was pulled out and ready to drive by 9AM opening time! Obed was there to make the purchasing part quick and easy. He talked me through different options and answered all my questions with enthusiasm and interest. It was also brilliant that he spoke Spanish, as my father was with me and doing so made it easier for all of us to communicate. If you're looking for a car, don't skip out on Auto City. You might just be skipping out on the best.

Read at Yelp

I found the car I wanted at Auto City in El Cajon. Reese helped me test drive a 2016 Scion TC. The condition was true to the picture advertised on the Auto City website. Reese was attentive, friendly, and knowledgeable. I showed up with no appointment and he helped me through the whole process of purchasing my car which was fast, easy, and painless. If you want excellent customer service swing by Auto City and ask for Reese!

Read at Yelp

Huge thanks to Stan and everyone else at Auto City for helping our trade-in and new purchase go so smoothly. We had some timing pressures on ending our lease with one car and securing financing to purchase a new one, but Stan calmly guided us through the process and got us a great 2017 BMW X3 for an excellent price. We drove a number of different cars, and Stan was patient with us while we sorted out what would be best for our needs and budget; his prompt responses to questions and willingness to go the extra mile (sorry, couldn't resist the pun) made a normally unpleasant transaction refreshingly positive. This is the first yelp review I've ever written, but I thought I'd share my insight; it's reassuring in this day and age to do business with such a solid group of people.

Read at Yelp