A Refreshingly Different Way to Buy a Used Car

Amazing service. This is the first place I went to when I was looking for a new car and ended up being the only place I needed to go. They answered every question I had (which was a lot because I’ve only ever bought privately through family prior to this) and made sure I got the best deal. Chris was helping me and he was so friendly, helpful, not pushy at all and helped me leave with a car I’m absolutely in love with. I would definitely recommend this place.

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My husband purchased a car for me from here a few months ago, a 2018 Infiniti QX60. I was in a car accident and we only had 1 car so we needed to find something quickly before we had to turn the insurance covered rental back in. We had 1 weekend to look and buy. I went on their website to see what they had in stock and I found a few. I sent a request to schedule an appointment to view the vehicles. Shortly after, I received a phone call from one of the managers to schedule the appointment, for Saturday afternoon. He told me to ask for him when I arrived. They have a small parking lot for customers, almost hard to park. We brought our 2 girls and had them in their stroller. I was worried it would be hard to maneuver with them but it wasn't too bad. When we went inside, we were greeted by a salesman. I asked for Eric, the manager, as instructed. Mind you, we were on time for the appointment. When Eric came out, he acted as if he didn't know why we were asking for him and asked me to remind him about our conversation. I said "You don't know about our appointment?" He said "We've been busy."  That made me a bit upset... we had just talked the night before. But the more I talked, the more I jogged his memory. I get that he didn't remember because it was a busy day. However, don't have a feature to schedule appointments and no one keeps track of them. They didn't even have which cars we wanted to view. And don't say to ask for you when you could really care less. He was a nice guy but that extra effort was lost. Don't sell me before I even get there. I didn't like that. So they get a star taken away. Nevertheless, the rest of the time there was good. We were assigned to a salesman. He was nice and helpful. We picked a car and my husband sent me and the kids home so we didn't have to wait around filling out paperwork. He ended up getting something we didn't even look at to surprise me.  They have a 3 day return policy and we used it. My husband got a grey car and I preferred black so we swapped the next day. It was easy. So far, we love the car. No regrets. I would recommend this place.

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We had a great experience at Auto City when we were helping our son buy his first car. The staff went above and beyond to make sure he knew exactly what he was getting into on his purchase. There was no pressure to buy and even offered us time to make a decision on his first purchase. Thank you for the great experience and the awesome Acura.

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I loved my experience at Auto City. My car was on it's very last legs and I am broke. So they were wildly helpful & worked with me to make sure I could leave with a car that ran properly. And I am now the very happy owner of a new car that can easily drive me all around San Diego county! Shout out to Sam & Raquel for being so helpful!

Read at Yelp

I loved my experience at Auto City. My car was on it's very last legs and I am broke. So they were wildly helpful & worked with me to make sure I could leave with a car that ran properly. And I am now the very happy owner of a new car that can easily drive me all around San Diego county! Shout out to Sam & Raquel for being so helpful!

Read at Google