A Refreshingly Different Way to Buy a Used Car

Purchased a Honda CR-V and was very pleased with service - Sales associate Dimitri and Manager Fariz were very accommodating and up front with info and provided opportunities to take my time and drive/Ask all Qs and satisfaction. This included Jose finance associate who allowed us flexibility and was fully transparent with all functions so that we could clarify any refunds or adjustments and warranty Qs with satisfaction.

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5+ stars! After combing thru countless ads for weeks, I was depressed over how few of the many used cars for sale out there are worth a second look. Then I ran across an ad from AutoCity. The car was within the year and price I range I was looking for. The price, in fact, was on the lower side of the KBB suggested range. I called and spoke to Alex.Satisfied with what I had read in the CarFax provided in their ad, I told Alex what I wanted from him was his assessment of the condition of the car. Alex asked me to hold on. He would rate it a 9, he said, when he came back on the line. Sure! I thought, how many used cars rate a 9?! However, when my son and I went to see it, we were truly surprised to find that Alex had not exaggerated. This was not an auction or multi-owner vehicle, it was a remarkably well taken care of one-owner car. Only when we actually saw the car did we realize that what I had assumed to be Toyota stock photos in the ad, in fact, were the actual photos of this car! No smoke-and-mirrors!Throughout our inspecting the car, Alex was helpful but not once pressured us, just patiently answered questions and gave us space, even when I decided I wanted to think about it overnight. We bought the car the next morning. The finance person was efficient and knowledgeable. We were offered a warranty and other options - although we declined each of these, not once were we pressured to purchase any of them!!The following day, I had a mechanic from Autodocs do a thorough examination of the car. After two hours of inspecting it: inside, outside, underneath, etc., the mechanic found just two items: a rear seat belt that would not latch and scratched rims (Alex had already scheduled for those to be to be taken care of). Everything else, the mechanic’s written 2 ½ page report states, is in excellent condition.The AutoCity staff treated us in a most professional, courteous manner and made this important purchase a very pleasant experience. We were, in fact, so impressed with the quality of the cars on their lot and the courteous, no-pressure treatment - as our family replaces cars, we definitely plan to contact Alex again!

Read at Google

5+ stars!  After combing thru countless ads for weeks, I was depressed over how few of the many used cars for sale out there are worth a second look.  Then I ran across an ad from AutoCity.  The car was within the year and price I range I was looking for. The price, in fact, was on the lower side of the KBB suggested range.  I called and spoke to Alex. Satisfied with what I had read in the CarFax provided in their ad, I told Alex what I wanted from him was his assessment of the condition of the car.  Alex asked me to hold on.   He would rate it a 9, he said, when he came back on the line.  Sure!  I thought, how many used cars rate a 9?! However, when my son and I went to see it, we were truly surprised to find that Alex had not exaggerated.  This was not an auction or multi-owner vehicle, it was a remarkably well taken care of one-owner car.  Only when we actually saw the car did we realize that what I had assumed to be Toyota stock photos in the ad, in fact, were the actual photos of this car!  No smoke-and-mirrors! Throughout our inspecting the car, Alex was helpful but not once pressured us, just patiently answered questions and gave us space, even when I decided I wanted to think about it overnight. We bought the car the next morning. The finance person was efficient and knowledgeable.  We were offered a warranty and other options - although we declined each of these, not once were we pressured to purchase any of them!! The following day, I had a mechanic from Autodocs do a thorough examination of the car.  After two hours of inspecting it: inside, outside, underneath, etc., the mechanic found just two items:  a rear seat belt that would not latch and scratched rims (Alex had already scheduled for those to be to be taken care of).  Everything else, the mechanic's written 2  1/2 page report states, is in excellent condition. The AutoCity staff treated us in a most professional, courteous manner and made this important purchase a very pleasant experience.   We were, in fact, so impressed with the quality of the cars on their lot and the courteous, no-pressure treatment - as our family replaces cars, we definitely plan to contact Alex again!

Read at Yelp

Everyone was very helpful and friendly. Dmitry and Seoul went over and beyond to help me get the car I wanted . Very glad I came here to purchase my new car .

Read at Yelp

muy buen servicio al cliente super recomendado y tienen los mejores carros y mejores precios..super atencion del sr. alfred.muchas gracias.

Read at Google

I met Dmitry at around 7pm and by 8pm we were done. Great customer service from him and the staff. Highly recommend their dealership. No haggle, get in and get out. Thanks Auto City!

Read at Google